Refund Policy
Last updated: December 30, 2024
Overview
We want you to be completely satisfied with our service. This refund policy outlines the conditions under which refunds may be issued. Please note that refunds are only available for PayPal payments. Cryptocurrency payments are non-refundable.
Refund Eligibility
You may be eligible for a refund if:
- You experience technical issues that prevent service usage and we cannot resolve them
- Credits are unused and you request a refund within 7 days of purchase
- The refund request is submitted within 30 days of the purchase date
Refund Process
To request a refund:
- Contact our support team with your order details
- We will review your request within 3-5 business days
- You will be notified of the refund decision via email
- If approved, refunds are processed within 10 business days
Non-Refundable Items
The following are not eligible for refunds:
- Cryptocurrency payments (Bitcoin, Ethereum, etc.) - these are non-refundable under any circumstances
- Credits that have been used to generate content
- Purchases made more than 30 days ago
- Bonus or promotional credits
Contact
For refund inquiries, please contact [email protected].